Privacy Policy for CS2Vault.gg

Last updated: 1 November 2026

Effective date: November 1, 2026
Website: https://cs2vault.gg

1. Introduction

Welcome to CS2Vault.gg ("we," "us," "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our CS2 skin trading platform.

2. Information We Collect

A. Information You Provide:

  • Steam Account Data: When you log in via Steam OpenID, we receive your SteamID, Steam Persona Name, Avatar, Profile URL, and Trade URL.
  • Account Information: Email address (if provided), username, and communication with our support team.
  • Transaction Data: Deposit history, trade history, inventory value, and selected items.

B. Automatically Collected Information:

  • Device & Log Data: IP address, browser type, operating system, device information.
  • Usage Data: Pages visited, time spent on site, clicks, and interaction with trading bots.
  • Cookies & Similar Technologies: See Section 6.

C. Crypto / Payment Data:

We do not store your full crypto wallet private keys. When you make a crypto deposit to your balance, we only log transaction hash, amount, and network for verification. Payments are processed via secure third-party processors.

3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain CS2Vault.gg
  • Authenticate your Steam account and facilitate skin trades via our bots
  • Process crypto deposits, item purchases, and balance transactions
  • Prevent fraud, abuse, and illegal activity
  • Improve user experience and site performance
  • Provide customer support
  • Send important service updates (not marketing spam)
  • Comply with legal obligations

4. Steam Data & Trade Bots

By logging in with Steam, you authorize us to access your public Steam profile and inventory (when public). Our trading bots will send Steam Trade Offers to your Trade URL. We never ask for your Steam password. You should always enable Steam Guard 2FA and verify bot identity via trade offer verification codes.

5. Data Sharing & Disclosure

We do NOT sell your personal data. We may share data only with:

  • Service Providers: Hosting (Cloudflare Workers), analytics (Google Analytics), and crypto payment gateways.
  • Legal Authorities: If required by law, court order, or to prevent fraud/money laundering.
  • Marketplaces we buy from: Only the Steam Trade URL you enter at checkout is shared, so the seller can deliver your item. No password is ever shared.

6. Cookies

CS2Vault.gg uses:

  • Essential Cookies: For login, session, and security.
  • Analytics Cookies: To understand how users interact with the site.
  • Preference Cookies: To remember your currency, language, and theme.

You can disable cookies in your browser settings, but some features may not function correctly.

7. Data Retention

We retain your account data while your account is active. Trade and transaction logs are retained for 2 years for fraud prevention and accounting. You may request deletion of your account by contacting support, subject to legal retention requirements.

8. Your Rights (GDPR & CCPA)

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data ("Right to be Forgotten")
  • Object to processing or request restriction
  • Data portability

To exercise these rights, contact us at: support@cs2vault.gg

9. Security

We implement industry-standard security measures: SSL encryption, encrypted database storage, 2FA for admin access, and monitoring for suspicious activity. However, no method of transmission over the internet is 100% secure.

10. Children’s Privacy

CS2Vault.gg is not intended for users under 18. We do not knowingly collect data from minors. If you are under 18, you must not use our services.

11. International Transfers

Your data may be processed on servers located outside your country (e.g., US, EU). By using our service, you consent to this transfer.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

13. Contact Us

If you have any questions about this Privacy Policy, contact us:

Email: support@cs2vault.gg
Website: https://cs2vault.gg